It's been a long week for everyone, no doubt.
The data center has not released much more information other than they are working on it and everything is still under investigation.
I am moving forward provisioning exchange mailboxes in a much better data center. The new data center offers a 99.999% uptime SLA and the only way I feel that is possible is because they have "2" data centers. One on the east coast and one on the west coast that sync between the two. If one is down, the other is still reachable.
I am setting up schedules this week starting on Sunday till Friday booking times to do remote desktop sessions to get your mailboxes exported and imported into the new exchange server and assisting with setting up your mobile devices.
Please submit a 'new' ticket so I can organize the schedule around your needs:
If/when our data becomes available on the old exchange platform, I will be retrieving my own 10+ years of mail as well as instructing/assisting you to get your data. I suspect it will be reachable eventually, but how long till that happens? There has been no word yet. Next update will be on Monday unless something amazing happens. (like they fix it)