I am continuing to contact clients for available time slots to migrate their exchange mailboxes over to the new data center. Please submit a ticket to reserve the best available time slot for your needs: https://ticket.stormer.com
I did get good word back this morning from the data center regarding the data that you and myself are wanting to recover:
Good morning,
Thank you for reaching out to Rackspace Tech Support. In light of your response, the data in the Exchange server prior to the incident is not lost, it is still there, though inaccessible at the moment since the platform shutdown. All that data will be recoverable once the platform is operational again, so no, your data is not lost.
Best Regards
Jacob Garcia
Customer Fanatic
Rackspace Cloud Office