UPDATE: All services are now back up and running.
From data center:
Service Impacted: Outlook, OWA, Control Panel, 2FA
Title: Outlook, OWA, Control Panel and 2FA authentication issues
Start time: Thursday, 15 September 2022 07:00 (Pacific Standard Time)
Summary of issue:
Some mailboxes might been experiencing connection issues when accessed via Outlook/OWA/mobile devices. Login to Control Panels and 2FA authentication might have been unavailable.
Technical Details:
Our System Administrators have identified an issue in our VA datacenter which caused issues with mailbox, Control Panel and 2FA authentication. We restarted the affected servers to mitigate the impact. All users should be able to log into their mailboxes via Outlook, OWA and mobile clients, access Control panels and pass 2FA authentication check. Please contact Support team if you continue to experience any further issues with installing the application.
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Some customers using the serverdata exchange mailboxes are current experiencing issues with outlook and OWA logins. (failed pass and 2FA ).
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here is the update from the data center:
|
Title: |
Outlook
and OWA connectivity issues |
|
Start time: |
Thursday,
15 September 2022 07:40 (Pacific Standard Time) |
|
Summary of issue: |
Some
mailboxes may experience connection issues when accessing Outlook/OWA/mobile
devices. Login to Control Panels and 2FA authentication may be unavailable. |
|
Technical Details: |
Our
System Administrators are aware of the issue and are actively investigating.
We will provide further updates as they become available. |